Refund policy

Return & Refund Policy

Effective Date: July 4, 2026

ITEMS PURCHASED ON SALES AND DISCOUNTED RATES ARE NOT ENTITLED TO REFUNDS AND RETURNS.

Thank you for shopping with Discount Bazar. We strive to provide quality products and excellent customer service. Please read our Return & Refund Policy carefully before making a purchase.

Eligibility for Returns

You may request a return or replacement if:

You received the wrong item.
You received the wrong size or color.
The product arrived damaged or defective.
The item is significantly different from what was ordered.

Required Information

To process your request, please email the following information to Bachatbizar@gmail.com:

Order Number
Full Name
Phone Number used to place the order
A brief description of the issue
Clear photos of the product and packaging
A photo of the product tag/label (if available)
A complete, unedited unboxing video showing the parcel being opened from the beginning. This video is required to verify that the parcel and its contents were not altered during transit or after delivery. Claims regarding incorrect items, sizes, colors, missing products, or damaged items may not be approved without an uncut unboxing video.

Return Request Period

All return or replacement requests must be submitted within 3 days of receiving your order.

Inspection Process

Once we receive your request and the required information, our support team will review your case. This process may take 3–7 business days.

Refunds

If your claim is approved:

Refunds will be processed using the original payment method where applicable, or by another mutually agreed method.
Refunds are generally issued within 5–10 business days after approval, depending on the payment provider.

Replacements

Where possible, we may offer a replacement instead of a refund.

Non-Returnable Items

Returns or refunds will not be accepted for:

Requests made after the return period.
Products that have been used, washed, or intentionally damaged.
Claims submitted without the required evidence, including the unedited unboxing video (where applicable).
Products damaged due to misuse or improper handling after delivery.